Orders are dispatched within 1–2 business days from our EU warehouse. Delivery typically takes 2–5 business days within the EU, with tracking emailed on dispatch.

Shipping is free on orders over €49. Below that, rates start from €3.99 depending on destination and parcel size — the exact price is shown at checkout before you pay.

Yes. All products are sourced from an authorised EU distributor and carry the full 24-month EU consumer warranty. Batteries and consumables carry a 6-month warranty as standard under EU law.

You have 14 days from delivery to return any item in its original condition for a full refund. Start a return from your account page or via the contact form below.

Contact us with your order number and a short description of the fault. We arrange the repair or replacement directly with the distributor — you never have to chase the manufacturer yourself.

We ship directly from the distributor's warehouse and don't carry retail overheads. Same products, same warranty — minus the markup.

All major cards (Visa, Mastercard), Apple Pay, Google Pay and PayPal. Payments are processed securely by Shopify Payments — we never see or store your card details.

Yes — every product page lists compatible brands and models. If you're unsure, send us your device model via the contact form and we'll confirm before you order.

Currently we ship to all EU countries. Non-EU destinations are coming soon — subscribe to the newsletter to be notified.

No, guest checkout is available. A free account lets you track orders, save addresses and check out faster next time.